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Universal E-Mail

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The primary theme for Tuesday, May 5 and Wednesday, May 6, 1998.

More people exchange e-mail every day. While achieving ubiquitous telephone service in the U.S. and around the world remains a significant challenge, e-mail is emerging as a universal communications tool among increasing segments of the world population.

The "Universal E-mail" theme addresses e-mail access and the ubiquitous use of e-mail. Use the following questions as guide for the conversation. Send in additional questions via our comment form.

  1. How many people have an e-mail address in the U.S.? In other countries? Do they use e-mail from home or work? Which geographic areas have the most e-mail addresses per capita in the world? What is the rate of growth in e-mail users and message volume?


  2. What can we learn from providers of e-mail accounts about broadening access to e-mail? What are the important lessons? What are the known benefits? Where are most of the real costs? Broadly, what is your vision of the future of e-mail?


  3. Should there be a public policy goal of universal e-mail (i.e. an e-mail address for everyone and the means to access it)? Has any governmental body considered this? Should e-mail access from homes or a nearby public location (see next theme regarding Universal Internet) be guaranteed?


  4. If the "market" brings sixty-five percent of individuals and most businesses online by 2005, what should be done now to build a more universal, effective and efficient e-mail infrastructure? Should there be unified "white page" directories? Will there be "unlisted" options? Privacy protections? As people change providers, how portable will their e-mail addresses be? What kind of "universal e-mail" system do we want/expect from the competitive marketplace? What, if anything, should be done to fill in the "gaps?"

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Articles and Reports

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News Stories

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Online Resources

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