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Theme: Universal Internet - Essay 4
Author: Jonathan Peizer, Chief Information Officer
Open Society Institute
E-mail: jpeizer@sorosny.org
[Jonathan Peizer is a member of the E-Mail for All Advisory
Board.]
Universal Access and the Developing World
Universal access to the Internet is still too often thought of
as a national issue. The problem is focused upon vertically,
in terms of providing access to different strata of the local
population. The importance of providing it horizontally and
equally, across the developed and developing world, is still not
well understood.
The concept of `universal' connotes all-encompassing. Internet
is geographically independent, allowing global virtual
communities to form around any issue. One of the core elements
of a global economy is the ability to communicate and access
information effectively. The Internet has become a de facto
standard. In a real sense, the paradigm for economic success has
changed for nations in the midst of developing their economies.
It's no longer enough to simply convert raw materials to
manufactured products. One must be a part of the information
society and have an effective on-ramp to the Information
superhighway to truly be part of the global economy. Resources
that might have taken months to collect using traditional
communication mediums like phone, fax and mail can now be
cultivated by a combination of a couple of hours of Internet
searching and a few well-directed E-mails. The Internet provides
two-way benefits for the developing world. It creates a means of
accelerating development through knowledge acquisition. It also
provides others interested in fostering relations with a
developing country some valuable background information,
contacts and a better understanding of a society and culture
they might not otherwise have access to.
Most challenges in any field of endeavor like medicine or
education consist of two core components which carry equal
weight: Lack of resources and lack of information. While
providing all the medical supplies necessary to a location in
Eastern Europe or Africa might bankrupt the economy of even a
developed country. However, using the Internet to provide
information related to health can be done at a fraction of the
cost while providing significant benefits. I know a surgeon in
Mongolia who regularly communicates with doctors around the
globe, sending digital images of patient cases for diagnosis and
helping others diagnose rare cases. Similarly, I know of many
countries in Eastern Europe whose high school kids regularly
communicate with other kids all over the world on collaborative
educational projects. It doesn't require costly cables laid
across the country over many years to achieve this. Rather these
implementations very often consist of wireless technologies like
microwave, satellite, spread spectrum or ham radio technology
which are relatively easy to implement and effective in conveying
Internet traffic.
It is said that 50% of the world's population has never made
a phone call. Universal access should therefore be defined
realistically. Not every farmer on the Yucatan peninsula or
family in the Appalachian Mountains needs access to the Internet.
Moreover issues of basic literacy need to be addressed before
discussing universal access to the Internet. However, if the
local clinic or agricultural office has Internet access, it can
make the world of difference to the entire population served by
people with the requisite skills to use and disseminate the
information. Internet public access centers also play an
important role providing access, training and support in
locations where people with ability but no end user equipment can
go to make use of this resource.
Universal access should not be seen as a national, but a
global priority. We have the means of accomplishing it with
today's technologies, a better definition of universal access,
and an understanding of the benefits it accrues.
Jonathan Peizer
Chief Information Officer
Open Society Institute
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